What is the return policy?
Any defects due to craftsmanship or materials will be taken care immediately. For all other inquiries please see our policies located under contact information.
How do I know what size bracelet I need?
Take a piece of string and wrap it around your wrist, then measure it with a tape measure
How do I clean my silver?
There are Polish Cloths, that work extremely well. We also will use glass cleaner for more tarnished pieces, and paper towel, the polish wont be as high, but it will shine.
Can I wear my inlay jewelry everyday?
Yes you can, we suggest taking it off when you are around cleaning products or chemicals and during showers, bathing, or swimming.
If I order a piece of jewelry online, will it look EXACTLY like the picture?
No. Every single piece of jewelry made by Pat Yellowhorse is one of a kind.
Do you buy old pawn, jewelry?
Yes, It depends on the piece. Send us photos and information.
What type of jewelry do you repair?
We can refurbish/ polish old jewelry, re-string necklaces,repair/replace broken or missing stones. Send us an E-mail with a photo to see if we can help.
Pat Yellowhorse Designs
4245 W. Yucca St.
Phoenix Az 85029
Return And Exchange Policy
Pat Yellowhorse Designs Gaurantees all our work. If there is defects due to craftsmanship or materials, please inform us and we will take care of your situation. For all other inquiries please see our policies below.
We will accept returns if you return the product within 5 business days from the date you received it. There will be a 20% restocking fee for all returns.
All products must be returned in the same condition as they were sent to you.
We are not responsible for any shipping costs for return items, and will not reimburse previous shipping costs.
No returns will be accepted on sale items, they are final sales
We will accept exchanges if you return the product within 5 business days of the date you received it. There will be a 10% restocking fee based on the product price for all returns.* If you are unsure about a size, please contact us first before you order to avoid this charge.
All product must be returned in the same condition as was sent to you.
We are not responsible for any shipping costs for any return and will nor reimburse previous shipping costs.
No returns will be accepted on sale items, they are final sales.
If your exchange or return meets the requirements above then please write a letter explaning your reasons for exchange or return and mail the letter and product the the address above.
All jewelry made and featured by Pat Yellowhorse exclusively. Please follow us on Facebook